Legal Center

Terms of Service

These Terms of Service govern your access to and use of StaffSchedule.io and all related applications, services, websites, and features. By accessing or using the Service, you agree to be bound by these Terms.

Security
Updated: June 2026

1. About StaffSchedule.io

StaffSchedule.io is a cloud-based employee scheduling and workforce management platform designed to help organizations manage staff schedules, attendance, shift planning, leave requests, notifications, reporting, and team communication.

2. Eligibility and Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete information.
  • Keep your login credentials secure.
  • Accept responsibility for activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account.

Organizations are responsible for managing user permissions and access within their workspace.

3. Subscription Plans and Payments

StaffSchedule.io offers subscription-based services.

  • Subscription fees are billed monthly or annually.
  • Fees are charged in advance.
  • Subscription pricing may change with reasonable notice.
  • Failure to pay subscription fees may result in suspension or termination of access.

All payments are processed through authorized third-party payment providers.

4. Acceptable Use

You agree not to:

  • Use the Service for unlawful activities.
  • Attempt to gain unauthorized access to the platform.
  • Interfere with the operation or security of the Service.
  • Upload malicious software, viruses, or harmful code.
  • Reverse engineer, copy, or reproduce any portion of the Service without authorization.

5. Customer Data

You retain ownership of the data you upload to the platform.

By using the Service, you grant StaffSchedule.io permission to process your data solely for the purpose of providing, maintaining, securing, and improving the Service.

Our handling of personal data is governed by our Privacy Policy.

6. Platform Availability

We strive to maintain reliable service availability; however, we do not guarantee uninterrupted or error-free operation.

Scheduled maintenance, technical issues, and events beyond our control may occasionally affect service availability.

7. Automated Scheduling Features

StaffSchedule.io may provide automated scheduling recommendations and workforce optimization tools.

These recommendations are intended to assist decision-making only. Users remain solely responsible for reviewing and approving schedules before implementation.

8. Intellectual Property

The StaffSchedule.io platform, software, branding, design, content, and related materials are owned by StaffSchedule.io and protected by applicable intellectual property laws.

Except as expressly permitted, no part of the Service may be copied, modified, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, StaffSchedule.io shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the Service.

Our total liability shall not exceed the amount paid by you for the Service during the twelve (12) months preceding the event giving rise to the claim.

10. Termination

You may cancel your subscription at any time.

We may suspend or terminate access to the Service if:

  • These Terms are violated.
  • Payment obligations are not met.
  • Use of the platform creates security, legal, or operational risks.

11. Changes to the Service

We may modify, update, or discontinue features of the Service from time to time to improve functionality, security, and performance.

12. Governing Law

These Terms shall be governed by the laws applicable to the jurisdiction in which StaffSchedule.io operates, without regard to conflict of law principles.

13. Contact Information

For support, billing, or legal inquiries, please contact:

Email: hello@staffschedule.io

Website: StaffSchedule.io